一、质保登记
非常感谢阁下您选购席梦思美眠寝具产品。与全球众多深信优质美眠寝具能够提升睡眠品质的顾客相同，您即将体验到席梦思美眠寝具所带来的顶级睡眠享受。
Thank you very much for choosing Simmons bedding products. Like many customers around the world who firmly believe that high-quality bedding can improve sleep quality, you are about to experience the top-notch sleep enjoyment brought by Simmons bedding.
10 年弹簧结构质保服务，品质保障无忧
所有席梦思美眠寝具以及弹筑床架，均提供为期 10 年的弹簧结构质保服务。此 10 年质保期自送货日期起算。在最初的一年里，席梦思美眠寝具会依据实际情况，为您酌情提供免费的产品维修或更换服务。从第二年首日至第十年，所有维修或更换服务将收取 “产品当时售价的一成乘以已购买的年期” 作为更换费用。但需注意，在质保期内，顾客需支付更换产品的运输费用。若相同型号的产品或物料出现缺货情况，席梦思美眠寝具有权以相近型号或物料进行取代，由此产生的售价差额由顾客承担。席梦思美眠寝具以优质的质保服务，为您的睡眠品质保驾护航。
10-year spring structure warranty service, worry free quality assurance All Simmons bedding and elastic bed frames come with a 10-year spring structure warranty service. This 10-year warranty period starts from the delivery date. In the first year, Simmons Sleep will provide you with free product repair or replacement services based on the actual situation. From the first day of the second year to the tenth year, all repair or replacement services will be charged a replacement fee of "10% of the current selling price of the product multiplied by the purchased lifespan". However, it should be noted that during the warranty period, customers are required to pay for the transportation cost of replacing the product. If there is a shortage of products or materials of the same model, Simmons bedding has the right to replace them with similar models or materials, and the resulting price difference shall be borne by the customer. Ximengsi Meimian bedding provides high-quality warranty services to safeguard your sleep quality.
本项质保服务不涵盖以下内容
• 个人对于床垫软硬程度的偏好。
• 床垫绵层的正常压缩，且压缩程度少于 38 毫米（约 1.5 英寸）。
• 因产品被弄脏、燃烧、染色、人为损坏或保养不当的情形，如坐在床缘、对床垫进行折叠、扭曲，或者在床垫上跳跃等。
• 表面布料、床侧定型钢丝。
• 床垫边缘手挽。部分床垫两侧安装有用于调整床垫位置的手挽。手挽设计无法承受重物，严禁通过手挽来搬运或翻转调弄床垫。
• 因床垫选用承托力不佳的床架（如网底床架、“排骨”床架），或者床架尺寸不符所导致的损耗。
• 电动按摩床。
• 与质保服务有关的运输、检查以及搬运费用。
• 来自中国地区以外的质保申请（产品于中国大陆地区以外被使用）。
• 未完成网上登记，或者质保卡未与发票副本一同寄回的情况。
This warranty service does not cover the following:
• Personal preference for the softness and hardness of mattresses.
• The normal compression of the mattress sponge layer is less than 38 millimeters (approximately 1.5 inches).
• Due to product contamination, burning, staining, human damage, or improper maintenance, such as sitting on the edge of the bed, folding or twisting the mattress, or jumping on the mattress. Surface fabric and bed side shaping steel wire.
• Mattress edge handles. Some mattresses are equipped with handles on both sides for adjusting the position of the mattress.
• The handle design cannot withstand heavy objects, and it is strictly prohibited to use the handle to transport or flip the mattress.
• Losses caused by the use of bed frames with poor support (such as mesh bottom bed frames, "rib" bed frames) or mismatched bed frame sizes for mattresses. Electric massage bed. Transportation, inspection, and handling costs related to warranty services.
• Warranty application from outside China (the product is used outside Chinese Mainland).
• Failure to complete online registration, or failure to return the warranty card along with a copy of the invoice.
二、使用指南
为确保您的床垫质保服务有效，请您认清并遵循以下保养床垫的方法
● 选择结构稳固、耐用的床架，如床架老化无法支撑床垫重量，可能导致床垫下陷变形。
● 您可以定期检查床架的稳定性和承托能力，必要时及时更换；还可以选择实木床架或具有良好支撑结构的金属床架等。
● 床架的中间位置、前后及两侧都要具备足够的承托能力。您可以在购买床架时，关注其支撑结构和材质，确保其能均匀分散床垫的压力；或者在使用过程中，定期检查床架各部位的支撑情况，如发现有变形或损坏，及时修复或更换相应部件。
● 为床垫配置保护套，有效防止床垫受到污损。您可以选择透气性好、防水防污的床垫保护套，定期清洗保护套，保持床垫的清洁。
● 床垫在存放和使用时，务必水平放置，以保持床垫内部结构的稳定性和完整性。
● 定期翻转床垫，一般建议每 3 - 6 个月翻转一次，使床垫的磨损更加均匀，延长使用寿命。
● 保持房间内良好的通风条件，有助于床垫保持干燥，防止发霉或滋生细菌。
● 当床垫不小心沾染污渍时，应及时使用干净的湿布轻轻擦拭，然后自然晾干。
● 避免在床上进食，防止食物残渣掉落弄脏床垫。
忌：
● 请切勿移除床垫上的产品标签及标志，因为在日后进行质保服务时，这些标签和标志用于识别您的床垫。
● 请勿对床垫进行折叠或扭曲，也不能在床垫上站立或跳跃，避免损坏床垫内部结构和弹簧。
● 请勿使用一般家用清洁剂洗刷床垫，因为这些清洁剂可能会破坏部分床垫物料。您可以
使用专门的床垫清洁产品，或者定期请专业的清洁人员进行清洁保养。
● 请勿将床垫竖立放置，防止床垫变形，影响使用效果和质保服务。
● 避免让床垫长时间暴露在阳光下，以防床垫的面料褪色和内部材料老化。
● 不要让床垫接触到腐蚀性液体或尖锐物品，以免损坏床垫。
● 禁止在床上吸烟，防止火星掉落烫伤床垫。
● 不要让床垫长期处于过度潮湿的环境中，避免内部材料发霉腐烂。
● 避免让体重过重的多人同时集中在床垫的同一区域，防止局部过度受压变形。
Usage Guide
● To ensure the effectiveness of your mattress warranty service, please recognize and follow the following methods for maintaining your mattress.
● Choose a bed frame that is structurally stable and durable. If the bed frame ages and cannot support the weight of the mattress, it may cause the mattress to sink and deform.
● You can regularly check the stability and support capacity of the bed frame, and replace it in a timely manner if necessary; You can also choose solid wood bed frames or metal bed frames with good support structures.
● The middle position, front, back, and both sides of the bed frame should have sufficient support capacity. When purchasing a bed frame, you can pay attention to its supporting structure and material to ensure that it can evenly distribute the pressure of the mattress; Alternatively, during use, regularly check the support of various parts of the bed frame. If any deformation or damage is found, promptly repair or replace the corresponding components.
● Configure a protective cover for the mattress to effectively prevent it from being soiled. You can choose a mattress protective cover with good breathability, waterproof and stain resistant properties. Regularly clean the protective cover to keep the mattress clean.
● When storing and using the mattress, it must be placed horizontally to maintain the stability and integrity of the internal structure of the mattress.
● Regularly flip the mattress, it is generally recommended to flip it every 3-6 months to make the wear and tear of the mattress more uniform and extend its service life.
● Maintaining good ventilation in the room helps keep the mattress dry and prevent mold or bacterial growth.
●When the mattress accidentally gets stained, it should be wiped gently with a clean damp cloth in a timely manner, and then naturally dried.
● Avoid eating in bed to prevent food residue from falling and dirtying the mattress.
Avoid:
● Please do not remove the product labels and logos on the mattress, as these labels and logos will be used to identify your mattress during future warranty services.
● Do not fold or twist the mattress, nor stand or jump on it to avoid damaging the internal structure and springs of the mattress.
● Do not use regular household cleaning agents to wash the mattress, as these cleaning agents may damage some mattress materials. You can.
● Use specialized mattress cleaning products or regularly hire professional cleaning personnel for cleaning and maintenance.
● Do not place the mattress upright to prevent deformation, which may affect its effectiveness and warranty service.
● Avoid exposing the mattress to sunlight for extended periods of time to prevent fabric fading and internal material aging.
● Do not let the mattress come into contact with corrosive liquids or sharp objects to avoid damaging the mattress.
● Smoking is prohibited in bed to prevent sparks from falling and burning the mattress.
● Do not leave the mattress in an excessively humid environment for a long time to avoid mold and decay of the internal materials.
● Avoid having multiple overweight individuals gather in the same area of the mattress at the same time to prevent excessive local compression and deformation.
翻调床垫
大多数的席梦思美眠床垫采用单面设计。席梦思美眠的单面床垫无需加盖东西就能保障保修权利。建议每 60 天对床垫进行旋转操作，以缓解对床垫内部装饰的持续压缩状况。对于席梦思美眠的双面床垫，请按照以下的拍打和旋转技巧予以操作。
Most Simmons mattresses adopt a single-sided design. The single-sided mattress of Ximeng Simian can guarantee warranty rights without the need for any additional coverings. It is recommended to rotate the mattress every 60 days to alleviate the continuous compression of the interior decoration of the mattress. For the double-sided mattress of Simmons Sleep, please follow the following tapping and rotating techniques to operate.
